Refund Terms for UNIV-DZ

Welcome to UNIV-DZ! We are committed to ensuring your satisfaction with your transactions on our platform. Please read our refund terms carefully to understand how refunds work at UNIV-DZ.

Eligibility for Refunds

Refunds may be issued under the following conditions:

• The service was not delivered as described on UNIV-DZ.
• There was a technical fault from the UNIV-DZ platform preventing access to the purchased content or service.
• The refund request is made within 14 days of the purchase date.

Non-Refundable Cases

Refunds will not be issued in the following scenarios:

• Change of mind after the purchase is complete.
• Services or content fully consumed or accessed.
• Discounted or promotional items unless otherwise stated.

Refund Process

To initiate a refund request:

• Contact our customer support team at [email protected] with your order details and the reason for your refund request.
• Our team will review your request within 5 business days.
• If approved, the refund will be processed through the original payment method within 10-15 business days.

Additional Information

For any questions regarding our refund terms, or for assistance with the refund process, please reach out to us at [email protected] or visit our help center on the UNIV-DZ website.

Thank you for choosing UNIV-DZ. We value your trust and strive to provide a seamless experience.